Reviews ( 77 )
Reviews ( 77 )
Best decision I made for my dad! I moved my dad to CO without knowing what level of care he needed. Pam's calm disposition, caring heart, and extensive knowledge of the industry allowed us to find him a home where caregivers truly cared about him. I could not have done it with out Pam!
10 Oct 2023
Pam helped my family find placement for my Grandfather! She was SUCH a blessing in this very difficult process (difficult for emotional, financial and logistical reasons). Grandpa went from needing assisted living after a stroke, but then deteriorated quickly to needing higher level memory care and then hospice. Pam is very knowledgeable about ALL types of senior living, including retirement homes, memory care, and group homes. She makes sure to know what is important to her clients AND their families. She was able to help us transition my Grandfather to a caring group home at the end of his life and we couldn’t be happier with her services! HIGHLY RECOMMEND!
26 Aug 2023
Pam Silverberg and Stacy's Helping Hand is the best resource used by my family to place my Dad who had dementia into an assisted living facility that tolerated patients with behavioral issues. Pam also assisted my family with finding in home care for my Mom who is suffering from Parkinson's disease. Pam is an experienced professional. She spent time assessing both my parents to determine their needs and she has a wealth of knowledge about different facilities and companies that would be able to accommodate us. I would highly recommend Pam and Stacy's Helping Hand. Pam is professional, engaging, extremely knowledgeable, caring, and honest. Pam guided us with ease through extremely difficult and emotional decisions. I cannot thank Pam enough for helping us through extremely difficult times. Lori Radcliffe
04 Aug 2023
I live in California, and I needed help identifying assisted living facilities for my parents who live in Colorado Springs. It was extremely helpful to have Pam do the initial legwork. She identified top facilities and she pre-toured the facilities with my parents' needs in mind. She toured the facilities again with me when I flew into Colorado on two separate trips. When my search pivoted from the Denver Metro Area to Colorado Springs, Pam used her network of contacts to help me find three assisted living facilities and a care manager that met my parents' needs in Colorado Springs. Pam helped me through a very complicated decision-making process. She was flexible, organized, and personable. If you are trying to coordinate care remotely, I highly recommend you tap into Pam's expertise to do the initial legwork for you. She is wonderful to work with.
25 Jul 2023
I find it difficult to express how much support and compassion, and knowledge our family received from Pam Silverberg of Stacy's Helping Hand. On multiple occasions Pam worked with our family to find the best possible living situation for my mother, based upon the exceptionally thorough interview process she conducted with the family. Pam was very responsive, and effective even in a compressed time frame. Pam has a wealth of knowledge and experience in elder/senior housing that is invaluable to those who may not be as versed in elder/senior housing. I can, and do recommend Stacy's Helping Hand, and Pam Silverberg to anyone in search of a elder/senior housing consultant.
14 Jun 2023
Stacy’s Helping Hand is a referral I give often when families are wanting an in home assessment and a professional who knows all the entitlements and asks the questions dealing with a complicated health history or diagnosis. Integrity and compassionate listening are also skills that I admire with them. Since I retired and moved away from Colorado I always want to have good referrals for clients and families who stay in touch with me.
11 Apr 2023
My husband has Lewy Body Dementia and Parkinson's and I was not able to care for him at home anymore. This company found three places we visited, and actually picked the wrong one first. Quickly we needed another choice and they stepped in again. We got a winner this time that exactly meets our needs of being close to family and provides the exact care he needs. I think everyone needs a little help finding the right place and Paul provided that for us. He was very kind, understanding and helpful. I would definitely recommend Stacy's to anybody in this area.
10 Feb 2023
Pam is absolutely wonderful! If you are looking for assistance with finding a new home, look no further. We refer our clients to her because we trust her and her passion for what she does. Very thankful for Stacey's Helping Hand!
18 Jan 2023
My 98 year old mother was living happily in her home in Florida for many years but since Covid, the isolation from her social circle was causing her to become more and more depressed and I believe contributed to her recent cognitive decline. I wanted to relocate her to Colorado so that she could live in a senior community, providing daily care and stimulating activities, while she would be close to my home and be able to spend time with family. I found Stacey's Helping Hand on Yelp and reached out to Pam for help in trying to explore our options locally. We would meet Pam and tour the communities that Pam felt would be the best fit for my Mom. Our whole family enjoyed working with Pam. She was extremely helpful, inciteful, knowledgeable, and pleasant to work with. She made herself available to us and when unable to, would get back to us as soon as she possibly could. I would absolutely recommend Stacey's Helping Hand and Pam Silverberg without any hesitation whatsoever! Unfortunately for us, Mom found herself emotionally unable to make the move in the end but Pam still helped us along every step of the way.
30 Nov 2022
Pam did great helping me find a new home for my Dad with his new life challenges! I so appreciated her guidance, suggestions and experiences! Thank you!!
16 Nov 2022
Don't go Anywhere besides Stacy's Helping Hand! Consultant Pam Silverberg is knowledgable, professional, smart and kind. She listens to you and provides options for your loved one(s) that reflect what you need. I can't recommend Stacy's and Pam enough.
08 Aug 2022
My husband and I have known Pam for decades and vaguely understood what her profession had been over the years. When my very elderly father was in an accident and, initially in the hospital, we knew he would not be able to return home until he could heal. We reached out to Pam to see if this was something she could help us with: rehab facility, extended care, etc. She was right there for us and our family to offer us options, help us tour the facilities and help us decide the next steps. Long story short, my dad ended up having to transfer several times for different needs, including returning to the hospital, Pam was there through it all to help us find the facility that worked best with his ever changing needs and health status. Her patience during our difficult family decisions was amazing and she was always so supportive and calm. We are so thankful and grateful to have had Pam help us through these many difficult months of transition.
06 Aug 2022
As a Geriatric Care Manager, I have used Pam Silverberg many times. She is knowledgeable, kind, caring, and very honest about what may or may not work for someone. She takes her work seriously and spends time getting to know the person needing help. Her calm demeanor is imperative when she sits down with someone. She moves through this process with ease. Pam's ability to find the right place during a crisis when everyone is scrambling is paramount with the level of stress and emotion that can be involved. In addition to using Pam in my professional life, I have used Pam for assistance with my mother-in-law. She jumped in immediately. She was able to make suggestions on more than one occasion to provide guidance and support. Pam is experienced, professional, and dedicated.
26 Jul 2022
Stacy‘a Helping Hands has been a life-saver and an answered prayer during some of the toughest times of our lives. Before I met my husband, he worked with Pam at Stacy’s Helping Hands to find the right care home for his mom. Throughout the years, as his mom’s needs changed, Pam was always there to help work through the process, support him, and most importantly, find a home for his mom that best fit her needs. My husband always described Pam as a “saint”. In the last few months, my own mother was diagnosed with dementia. She lost many bodily functions, and her decline was quick. We called Pam. First, she met with my family in one of the most emotionally-raw times of our lives. She listened to our story, our concerns, got to know us, and kindly asked questions to attain deeper knowledge and understanding. Next, she met with my mom to evaluate her needs. Based on those meetings, she theorized about what kind of care home might be a good fit for my mom. Then, she arranged tours for our family to see three different homes. At the end of the tour, we agreed that she had chosen three excellent facilities- places we could imagine our mom being safe, comfortable, and well-cared for. My mom moved into one of the homes a few months ago, and is adjusting well. Most importantly, we have peace of mind knowing she is in a home that takes good care of her. This process is not easy, but Pam helped us though all of this with professionalism, compassion, and efficiency. She is the reason we made it through such a tough time with less stress and worry. I can’t imagine doing this without her. I can not recommend Pam enough to help find care for your loved one.
11 Jun 2022
When it became obvious it was time to find care for our mother, we had no idea how to proceed. This is an important and challenging decision. Stacy's Helping Hand was recommended. Pam at Stacy's Helping Hand guided us expertly to the right type of care and a wonderful facility. We would never have found this small home-based facility on our own. Pam had the knowledge to assess mom's needs and the connections to find suitable places for us to select from. Pam also has a wonderfully warm yet straight forward demeanor. I highly recommend Stacey's Helping Hand.
13 May 2022
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12 May 2022
After making a last minute decision to move my dad from Virginia to Colorado, Pam helped me find a wonderful facility for my father very quickly and within our budget. She has gone above and beyond helping my father and myself and I am always impressed when she checks in to see how everything is going. I highly recommend her and Stacy's Helping Hand and refer her every time I hear someone needing help with an aging parent. It can be very overwhelming and she did a wonderful job making it less stressful.
11 May 2022
When it became obvious it was time to find care for our mother, we had no idea how to proceed. This is an important and challenging decision. Stacy's Helping Hand was recommended. Pam at Stacy's Helping Hand guided us expertly to the right type of care and a wonderful facility. We would never have found this small home-based facility on our own. Pam had the knowledge to assess mom's needs and the connections to find suitable places for us to select from. Pam also has a wonderfully warm yet straight forward demeanor. I highly recommend Stacey's Helping Hand.
11 May 2022
I have had the pleasure of working with Pam previously and recently needed her assistance again. This time I had an unusual and challenging situation. Pam helped me brainstorm easy solutions and ways to make my family member's current facility work better, rather than encouraging a move. She is knowledgeable, very experienced and is a great listener. Highly recommend Stacy's Helping Hand.
01 Apr 2022
This is the second time we have used Stacy’s Helping Hands to place a family member in a transition from rehab. Sharon and Paul are extremely compassionate and started the whole process by interviewing our parents. We had short time frames in which to work, and they were extremely efficient in determining the needs and criteria for placement. Based on the criteria, they presented options for us to consider and helped present the key aspects of each facility in a clear and concise manner. Once our decision was made, they continued to follow up and ensure that our parents were having his/her needs met. You can tell Paul and Sharon are passionate about their work, and helping the elderly population, transition, and “thrive” in their new environment. They are truly gifted in this field . We highly recommend them and their services!
21 Oct 2023